EJ77 Privacy Policy — Your Data Is Safe With Us

1. Introduction

EJ77 is committed to earning and maintaining your trust. This Privacy Policy ("Policy") explains what information we collect about you when you use the EJ77 platform, how we use that information, and how we protect your privacy.

By visiting our website, creating an account, or using any EJ77 service, you agree to this Privacy Policy. If you do not agree, please refrain from using our platform.

This privacy policy is written in plain, accessible language so users in Bangladesh can easily understand it. We've avoided complex legal jargon and explained everything in straightforward terms.

2. What Information We Collect

EJ77 only collects the information needed to provide you with the best possible service. We never gather excessive or unnecessary data. Below is a detailed breakdown of the three main categories of information we collect:

a) Information you provide directly:

• At Registration: Full name, date of birth, mobile number, email address, and password.
• During KYC verification: National ID number, passport or birth certificate copy, and a selfie photo.
• At the Time of Payment: bKash/Nagad/Rocket number and transaction details.
• Contact Hours: Messages sent via support chat or email.

b) Automatically collected information:

• IP address and device type.
• Browser type and operating system.
• Game history and betting records on the platform.
• Login time, session data, and page visit logs.

c) Information received from third parties:

• Transaction confirmation details from the payment gateway.
• Verification results from identity verification agencies.
• Risk assessment data from fraud prevention services.

3. How Your Information Is Used

EJ77 uses the information it collects solely to improve service quality and enhance your experience. We never use your data without your permission.

• Account Management: Creating, verifying, and keeping your account secure.
• Financial Transactions: Processing deposits and withdrawals securely.
• Customer Service: Resolving your questions and complaints promptly.
• Fraud Prevention: Detecting unusual activity to keep your account secure.
• Personalized Experience: Recommending games based on your preferences.
• Legal Obligations: Fulfilling licensing authority requirements.
• Responsible Gaming: Identifying unusual gaming patterns and issuing alerts.
• Marketing (Optional): Sending promotional offers with your consent.

4. Who Your Information Is Shared With

EJ77 never sells your personal information to third parties. However, limited data may be shared with trusted partners to keep our services running smoothly:

• Payment Processor: bKash, Nagad, Rocket — only the information needed to confirm transactions.
• Identity Verification Service: Trusted third-party verification providers for the KYC process.
• Game Provider: Gameplay data is shared with game software companies — only to the extent necessary.
• Regulatory Authority: To meet legal requirements from licensing authorities.
• Law Enforcement: In cases involving a court order or legitimate investigation.

5. Data Protection Methods

EJ77 uses industry-leading technology to protect your data. Our security operates across multiple layers, so even if one layer is compromised, your information stays safe.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data stored on our servers is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall Protection: Robust firewalls to prevent unauthorized access.
• Regular Security Audits: Third-party security experts conduct regular audits and penetration testing.
• Limited Access: Only authorized staff can access your data.
• Server Security: 24/7 physical and digital security at our data centers.

6. Cookies & Tracking Technologies

EJ77 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Maintaining login sessions and security — disabling these will prevent the site from functioning properly.
• Functional Cookies: Remembering your language, theme, and preferences.
• Analytics Cookies: Understanding which pages are most visited — fully anonymized data.
• Marketing Cookies (Optional): Showing you ads based on your interests.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working.

7. Your Rights

As an EJ77 user, you have full control over your data. We comply with GDPR and international data protection laws.

• Right to Access Your Data: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that the use of your data be restricted.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to your data being used for marketing purposes.

8. Protection of Minors

EJ77 is strictly for individuals aged 18 and above. We never knowingly collect information from or provide services to anyone under 18.

• Age verification is mandatory at registration.
• Accounts suspected of belonging to a minor are suspended immediately.
• Withdrawals are suspended until age is confirmed through KYC verification.
• Any data found to belong to a minor is deleted without delay.

9. How Long Is Your Data Retained

EJ77 retains your information only for as long as necessary. Different retention periods apply to different types of data:

Once the designated retention period expires, data is securely deleted or anonymized so it can no longer be linked to you. Legal obligations may require data to be retained for longer.

10. Policy Changes & Updates

Ej77 may update this Privacy Policy from time to time due to business changes, new regulations, or technological developments. We always communicate these changes transparently.

• For significant changes, advance notification will be sent to your registered email.
• You will be notified of any login time changes on the platform.
• The "Last Updated" date at the top of this page is always kept current.
• Continued use of the platform after changes have taken effect constitutes acceptance of the updated policy.

11. Contact & Complaints

If you have any questions, comments, or concerns about this privacy policy, please reach out to our data protection team. We're always here to help.

If your complaint remains unresolved, you have the right to escalate it to the relevant regulatory authority. EJ77 always operates in compliance with applicable laws and regulations and cooperates fully with regulatory bodies.